Staff and Users' Experiences of Pharmacy-Based Sexual and Reproductive Health Services: A Qualitative Interview Study from the UK.

Gauly, Julia, Ross, Jonathan D C, Parsons, Joanne and Atherton, Helen (2020) Staff and Users' Experiences of Pharmacy-Based Sexual and Reproductive Health Services: A Qualitative Interview Study from the UK. Pharmacy (Basel, Switzerland), 8 (4). ISSN 2226-4787.

[img] Text (PDF file format)
htm - Published Version
Available under License Creative Commons Attribution 4.0.

Download (255kB)
Official URL: http://www.mdpi.com/journal/pharmacy

Abstract

Since August 2015, a large range of sexual health and reproductive health services have been provided in more than 120 pharmacies across Birmingham (England). Our study aimed to explore how pharmacy staff and pharmacy users experience delivering or being provided with sexual health and reproductive health services. Between March and September 2019, semi-structured interviews were conducted with 15 pharmacy staff delivering sexual and reproductive health services and 15 people who had used a sexual and reproductive health service at the pharmacy. Interviews were analysed thematically. Pharmacy users found services convenient to use and were largely satisfied with pharmacy staff consultation skills. Staff were motivated to deliver the services, although some felt that they did not receive sufficient recognition for their work. Barriers to pharmacy-based sexual and reproductive health services were identified, including lack of privacy for users, lack of staff and user awareness of the services, lack of trained staff to deliver services and lack of capacity for copper coil insertions in females presenting for emergency contraception. The identification of barriers to effective service provision can be used to improve the delivery of sexual and reproductive health services in pharmacies and lead to a greater uptake.

Item Type: Article
Subjects: HQ Sex. Relationships. Marriage. The family
W Public health. Health statistics. Occupational health. Health education
Divisions: Clinical Support > Pharmacy
Related URLs:
Depositing User: Jamie Edgar
Date Deposited: 23 Nov 2020 12:31
Last Modified: 23 Nov 2020 12:31
URI: http://www.repository.uhblibrary.co.uk/id/eprint/3705

Actions (login required)

View Item View Item